With Sterling, we have actionable data and quarterly business review action items coming to us, all of which helps us provide better service to our clients. Their transparency has been a great thing for us at Manpower. They know what questions I’m going to ask, anticipate our needs, and come to me ahead of time with recommendations to enhance the program. “Specifically related to customer service, the Sterling team has been so anticipatory. “It’s the human relationship that has been a big part of what’s kept us with Sterling,” she explains. The essential component to the partnership between Manpower and Sterling is the human element, Sasha relates. Manpower helps you to manage the ever changing talent needs in today’s world of work in which rapid. When we started using those services, we saw a three-quarters-of-a-day reduction in turnaround time for key components.” All about people ith offices in 80 countries across the world, Manpower is the global leader in contingent and permanent staffing, providing organizations of all sizes with a continuum of staffing solutions to enhance business agility and competitiveness. “We also need to meet our clients’ requirements,” she continues, “and one huge example of that was when certain drug-screening services were made available to us. “This comes from Sterling’s quarterly business review data, and from new products they bring to market that can help our business place people faster and more accurately. “Our efficiency efforts are supported by the way that Sterling partners with us,” she explains. In an industry where there is little room for error, Sasha says she is keenly aware of the importance of not sacrificing accuracy for speed. “We’ll be able to package and group client-based requirements together so they can just put down the client package that they are looking to fulfill and not have to worry about any of the behind-the-scenes elements.” “They’ll be able to handle their onboarding requirements from start to finish through our Sterling integration,” Sasha explains. Once complete, this integration project will allow Manpower’s recruiters to do everything they need to do without having to leave the system. Sterling is partnering with Manpower on a project that seamlessly integrates Sterling’s screening services with Manpower’s Applicant Tracking System. Each account manager now has visibility over the relevant items they need to see, the way they want to see it, all in one place.” Integration for ease of use “Sterling allows us to cater to our clients’ workforce needs and their requirements by giving us a more streamlined view of data. “Within Manpower’s group of companies, we have multiple lines of business that serve a variety of different clients,” she explains. Sterling’s flexibility in creating tailored account solutions has provided even more value for Sasha’s team and the clients and people it serves.
MANPOWER STERLING IL VERIFICATION
“With Sterling, our recruiters are able to do associate screening and verification services, which saves them time with a streamlined process.” Tailored account solutions
MANPOWER STERLING IL FULL
“We needed a true, full-service partner that could provide full screening and verification services to our associates aligned to the specific needs of clients,” says Manpower Service Delivery Specialist Sasha Beckett Schreiber.
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